What do I do if my Caxton card is not working? Check if you are using the correct PIN. You can check what your Caxton card PIN is in the Caxton app or by logging into your account on the website. Make sure you have sufficient funds loaded on your Caxton card. You can check your current balance in the Caxton app. If your Caxton card is still not working, please contact our support team, either via email info caxtonfxcard. Why have I been charged for an ATM withdrawal? In some cases, the ATM can convert your money which will end up costing you money.
How do I avoid being charged for an ATM withdrawal? Avoid any ATM which will charge you a withdrawal fee. Also ensure that when making ATM withdrawals that you decline any conversions offered to you by the ATM and always withdraw in the local currency.
How do I check my Caxton card balance? The best way to check the balance on your card is by using the Caxton app, or you can log into your online account. Try to avoid checking at your balance at an ATM as you will be charged 30p. What if I am offered the choice to pay in GBP or local currency? The ATM or merchants tried to charge me in pounds, what should I do? This is called Dynamic Currency Conversion.
In order to avoid this extra charge please always select to be billed in the local currency, for example if you are in the Eurozone always select to be billed in EUR. What if I need to use the card for a refund? Your Caxton card can only be used for a refund if you paid for the transaction on the card initially. Get more with your Caxton card The Caxton Currency card is the cheaper, smarter and safer way to spend abroad.
One card, multiple currencies. Fee-free spending, around the world Your Caxton currency card is accepted in more than 35 million Mastercard locations around the world. Activate your card Activate your card online or using the Caxton app. Spend fee-free Spend fee-free in the currency of your choice wherever you see the Mastercard logo. What our customers think. Loading my card. How do I load money onto my card? You can do an online load at www. Your first load must be made online for security reasons but after that you can load freely using the app.
What currency can I load onto my card? Choose from the following:. Can I load more than one currency onto my Caxton card? How many can I load? Yes, you can load up to 15 different currencies on your Caxton Card at the same time. See the previous question for currencies available. How do I switch the balance on my Caxton card to a different currency? You can do this using the switch balance feature in the app or by logging into your account through the website.
Just select how much of an available balance you would like to switch into another currency, and which of our 15 currencies you want to change it to.
How do I add a new debit card to my account or update an expired debit card? What rate will I get? You should load GBP onto your card if you need to spend in a currency different from the 15 we offer. Please appreciate that there may be other options available to you than the products, providers or services covered by our service.
Travel Money. Caxton FX review November A multi-currency card to make spending abroad easier, cheaper and safer. Charlie Barton. Updated Apr 30, Learn more about how we fact check.
Navigate Travel Money In this guide. What is Caxton? How does Caxton work? What currencies are offered through Caxton? What are Caxton's limits? Is Caxton safe? Are there any fees I might have to pay? What's the alternative to Caxton? Start comparing. Prepaid travel cards.
International money transfer. We show offers we can track - that's not every product on the market Unless we've said otherwise, products are in no particular order. The terms "best", "top", "cheap" and variations of these aren't ratings, though we always explain what's great about a product when we highlight it. This is subject to our terms of use. When you make major financial decisions, consider getting independent financial advice. Always consider your own circumstances when you compare products so you get what's right for you.
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Your Question. Ask your question. Peter November 26, Jhez November 27, Staff. Hello Peter, Thank you for your comment. Regards, Jhezelyn Reply. Angela November 1, Jhez November 1, Staff. Hello Angela, Thank you for your comment. Angela October 22, Jhez October 23, Staff. Caxton FX confirms that there are no such dormancy or inactivity fees. Nick September 3, Charisse September 5, Staff.
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